Brado is a company that specializes in digital marketing and conversational engagement, focusing on providing insight-driven and AI-powered solutions to create meaningful customer conversations that build trust and long-term relationships. Their Conversational Engagement™ Platform is designed to help businesses generate more value from customers throughout their journey by offering a personal AI assistant for every customer. Brado has been offering best-in-class insights to Fortune 100 companies for over 25 years, helping clients in healthcare and higher education sectors. Their platform is particularly beneficial in healthcare, assisting providers and caregivers in navigating complex systems.
December 24, 2024
Brado is a company that specializes in digital marketing and conversational engagement, focusing on providing insight-driven and AI-powered solutions to create meaningful customer conversations that build trust and long-term relationships. Their Conversational Engagement™ Platform is designed to help businesses generate more value from customers throughout their journey by offering a personal AI assistant for every customer. Brado has been offering best-in-class insights to Fortune 100 companies for over 25 years, helping clients in healthcare and higher education sectors. Their platform is particularly beneficial in healthcare, assisting providers and caregivers in navigating complex systems.
• About us: • Brado is a digital marketing agency reinventing healthcare brand engagement. • We offer precision engagement solutions for superior returns and experiences. • Building a production-grade AI system for real-world applications. • Bridge cutting-edge AI and safety-focused systems at scale. • Ideal candidates should live in the Dallas/Ft. Worth TX area. • Work is remote, with in-person gatherings a few times a year. • Our Values: We value individuals and work/life synergy. • Celebrate diversity in thoughts, beliefs, backgrounds, and lifestyles. • Passionate about great work and impactful clients. • The Role: Key Areas of Responsibility: • Design and develop a conversational engagement platform with advanced LLM capabilities. • Manage full development lifecycle for reliability and scalability. • Fine-tune AI prompts for automation and enhanced customer experience. • Define clean, robust REST APIs for secure, high-performance systems. • Maintain high-quality standards through testing, best practices, and documentation. • Collaborate with stakeholders to solve problems effectively.
• Aligns with our values: People, Commitment, Aspiration, Trustworthiness & Impact • Bachelor's degree in computer science or related field • Minimum of 3 years in software engineering with a focus on scalable, production-grade systems. • Programming Expertise: Strong proficiency in Python, with a deep understanding of software architecture for security, reliability, and performance. • API Design: Proven ability to design clean, robust REST APIs. • Cloud Infrastructure: Experience with Infrastructure-as-Code tools (e.g., Terraform) and major cloud platforms like Azure, AWS, or GCP. • Database Management: Familiarity with relational databases such as Postgres or MySQL. • Containerization: Hands-on experience with Docker for streamlined development and deployment workflows. • AI Tools & Stacks: Knowledge of AI tooling and frameworks, including LlamaIndex, LangChain, and vector databases, such as Chroma, Pinecone.
• Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k, IRA) • Life Insurance (Basic, Voluntary & AD&D) • Paid Time Off (Vacation, Sick & Public Holidays) • Family Leave (Maternity, Paternity) • Short Term & Long Term Disability • Training & Development • Work From Home
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