Customer Success Manager

15 hours ago

Apply Now

Receive Emails with Similar Jobs

Brafton Inc.

WebsiteLinkedInAll Job Openings

Content Marketing • Organic Search Engine Optimization (SEO) • Content and Keyword Strategy • Content Marketing Analytics • Brand Consultancy

201 - 500 employees

Founded 2008

Description

• Brafton is one of the world's leading content marketing firms, with offices in Boston, London and Sydney. • We aspire to continually raise the bar on what people consider "marketing content." • We create result-focused strategies and content to drive SEO, social engagement and leads for our clients. • Our teams continuously build expertise across new media formats, including video, blogs, infographics and web design. • This is a fully remote, full-time contractor position open to candidates throughout Mexico. • Brafton is searching for its next Customer Success Manager, who will be client-focused, self-motivated, digitally savvy and highly organized. • The Customer Success Manager is Brafton's primary point of contact for selected Brafton clients and ensures a high-quality experience. • The Customer Success Manager has a focus on two areas: account management, and project management. • You will consult and manage the execution and integration of custom content strategies that drive growth for organizations. • To demonstrate success you must possess killer organizational skills and the ability to manage a wide variety of initiatives. • The Customer Success Manager has experience and expertise concerning every aspect of marketing, including project management, account management, and platform management. • This is a cross-functional role that requires the ability to successfully collaborate with many different teams and colleagues.

Requirements

• Bachelor’s degree preferred. • Excellent English composition skills. • Minimum 1-2 years of relevant work experience preferred. • Excellent written and verbal communication skills. • Knowledge of the evolving digital marketing landscape. • Technical knowledge of multiple email marketing platforms.