Staff Technical Product Manager - Media Services

October 30

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Brightcove

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online video platform • video publishing • cloud encoding services • cloud video • enterprise video

501 - 1000

💰 $2M Post-IPO Equity on 2022-02

Description

• Drive large product and platform initiatives around internet video at a global scale. • Understand company strategy and bring clarity to product initiatives that bring value to our customers and to the business. • Build a deep understanding of our customers' needs across multiple usage domains through direct customer engagement and partnership with our customer success team, account managers, and technical support staff. • Become a product and technology subject matter expert for your areas of ownership. • Develop roadmaps that deliver value in alignment with business priorities and team capacity. • Partner with engineering and design to propose product and service solutions that deliver value. Communicate and distill customer needs and business objectives for product development teams. • Adjust to ongoing changes in priority while driving value delivery. • Support Marketing on go-to-market activities. • Prepare Customer Success and Technical Support teams for support of new features and services. • Evaluate and partner with vendors to deliver complete end-to-end solutions.

Requirements

• 8+ years hands-on product management experience. • 3+ years experience working with online video technologies. You have direct experience working with customers and stakeholders to deliver successful outcomes in the video domain. You understand the current state of the market and have opinions about where there are challenges and opportunities. • 1+ years of direct or adjacent experience with OTT solutions, live events, or video marketing. • Technical fluency with the ability to speak credibly to both engineering teams and outside technical partners. • Degree in computer science or other related field, or equivalent experience. • Experience defining a customer value proposition and driving a business case for a product investment. • Strategic thinker with detail-oriented execution in a way that gets things done in a fast-paced, globally distributed organization. • Proven outstanding team collaboration including strong written and verbal communication skills. • Strong collaborator who is also sufficiently self-directed. • Comfortable working in a geographically distributed organization. • Ability to deal with ambiguity and turn feedback into accurately defined requirements that contribute to a robust platform - help expand the quality of our thinking. • Proven passion for video technology and digital video; you want to be a part of the revolution that is taking place in redefining how digital video is created, delivered, and consumed.