Program Manager - Sales Operations

February 28

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brightwheel

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brightwheel is a comprehensive childcare management software offering solutions for preschools, child care centers, and parents. It streamlines administrative tasks such as billing, payroll, communication, and curriculum planning through its user-friendly app. Brightwheel helps educators and families connect more effectively and is designed to save time on routine tasks, enhancing operational efficiency in childcare settings.

Daycare • preschool • Mobile & Web Tool • Child Care • Education

201 - 500 employees

Founded 2014

📚 Education

☁️ SaaS

💰 $55M Series C on 2021-02

📋 Description

• Our Mission and Opportunity: Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has lasting social and economic impact. • Brightwheel’s vision is high quality early education for every child. We pursue this by directly supporting teachers in the classroom, engaging parents in the development of their kids, and enabling the small businesses in the $175 billion early education industry. • Our Team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture and are a fully remote team with employees across every time zone in the US. • Who You Are: Brightwheel is seeking a Program Manager, Sales Operations. You excel at driving success within teams and thrive in high-growth tech environments. You bring expertise in streamlining sales processes and managing sales tools, aligning the sales organization with marketing and operations. • You ensure seamless coordination and execution across teams and leverage a metrics-driven approach to identify sales needs for revenue growth.

🎯 Requirements

• 5+ years of experience in sales operations, program management, or a similar role in a high-growth environment. • Proven experience working with sales teams, leadership, and cross-functional stakeholders to drive operational improvements. • Strong understanding of CRM systems (e.g., Salesforce, HubSpot) and sales enablement tools. Ability to design workflows and automations, build reports, and collaborate with Systems Operations to implement updates. • Experience in data analysis and reporting with proficiency in tools like Excel, Google Sheets, or business intelligence platforms (e.g., Tableau, Power BI). • Project Management: Strong organizational and time-management skills with the ability to manage multiple projects and deadlines simultaneously. • Analytical Mindset: Ability to analyze complex data, derive insights, and translate them into actionable recommendations. • Sales Process Optimization: Expertise in streamlining sales workflows, automating processes, and improving overall efficiency. • Cross-Functional Collaboration: Excellent interpersonal skills to work effectively with sales, marketing, finance, and other departments. • Familiarity with AI sales tools and performance monitoring platforms is a plus. • Outstanding verbal and written communication skills, with the ability to influence business decisions

🏖️ Benefits

• Premium medical, dental, and vision benefits • Generous paid parental leave • Flexible paid time off policy • Monthly wellness and productivity stipend • Learning & Development stipend