Brixio
Brixio. com is currently a parked domain hosted by GoDaddy, indicating that it may be available for sale or future development. The website provides a minimal interface with contact information for purchasing the domain and includes advertisements and related links managed by GoDaddy. As of now, Brixio does not appear to operate as an active company or provide any products or services to the public.
Commercial Real Estate Technology • 1031 Exchange • Tenant Representation • REIT • Securitized Real Estate
11 - 50 employees
💰 Seed Round on 2016-02
Salesforce Helpdesk Team Lead
March 10
Brixio
Brixio. com is currently a parked domain hosted by GoDaddy, indicating that it may be available for sale or future development. The website provides a minimal interface with contact information for purchasing the domain and includes advertisements and related links managed by GoDaddy. As of now, Brixio does not appear to operate as an active company or provide any products or services to the public.
Commercial Real Estate Technology • 1031 Exchange • Tenant Representation • REIT • Securitized Real Estate
11 - 50 employees
💰 Seed Round on 2016-02
📋 Description
• Location: Remote (Philippines). • Employment Type: Full-time, project based. • Mission duration: 6 months minimum. • Time zone: UTC+8. • Work Schedule: Morning shift; mid shift or evening shift depending on client. • Seniority required: 5 years. • We are seeking an experienced Salesforce Helpdesk Team Lead to oversee and support our technical support team.
🎯 Requirements
• Lead and mentor a team of Salesforce helpdesk specialists. • Oversee ticket management and ensure timely resolution of Salesforce-related issues. • Act as an escalation point for complex technical issues. • Monitor system performance and recommend process improvements. • Collaborate with Salesforce administrators and developers to optimize configurations. • Develop and maintain helpdesk procedures and training materials. • Conduct performance reviews and provide coaching for team members. • Ensure compliance with SLAs and customer support best practices.
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