Client Service Representative - Shareholder Meeting Services
October 28
🇺🇸 United States – Remote
💵 $27 / hour
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
📁 Client Services
🦅 H1B Visa Sponsor
Description
• Fully understanding the capabilities and options for both the Virtual Shareholder Meeting and Shareholder Meeting Registration products • Plan and organize events with attention to deadlines, milestones, time constraints and any additional financial impact • Coordinate support and responsibilities both internally and with external vendors • Communicate regularly via phone, email and scheduled meetings to provide updates and set expectations as the AGM approaches • Understand client needs and expectations to deliver World Class Service Broadridge is known for • Troubleshoot issues real time and offer solution when necessary • Guide clients in a consultative manner and provide best practices for successful execution • Offer solutions to resolve problems in a timely manner • Monitor and verify live events • Manage client timeline to ensure all deliverables and communications are provided in a timely manner • Complete internal tasks and operations to prepare the Virtual Shareholder Meeting and Shareholder Meeting platform • Testing and verifying of future development enhancements • Work directly with internal Product Management team, Sales organization and Client Experience staff • Communicate daily with client contacts including 'C' suite • Occasional onsite support of events
Requirements
• 1-3 years of experience as event coordinator or similar role • Proficient in MS Office • Excellent vendor management skills • Sense of ownership and pride in your performance and its impact on company’s success • Critical thinker and problem-solving skills • Team player • Excellent time-management skills • Great interpersonal and communication skills
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