Digital Marketing and Operations Assistant

February 11

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Buddle Findlay

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Buddle Findlay is a leading New Zealand corporate law firm, offering comprehensive legal services to both public and private companies. The firm specializes in various sectors, including agribusiness, banking and financial services, construction, corporate and commercial law, environment and resource management, and intellectual property. With a commitment to strategic advice and a talented team, Buddle Findlay is well-equipped to handle complex legal challenges across multiple industries.

Banking & finance • Corporate & commercial • Capital markets • Construction & property • Employment

201 - 500 employees

🤝 B2B

🏦 Banking

📋 Description

• As a Marketing & Operations Assistant, you will support both the marketing and operations teams by taking on a variety of tasks that help streamline daily activities and free up the founders' time to focus on content creation. • Respond to customer inquiries and troubleshoot technical issues in collaboration with our team. • Manage customer orders, ensuring they are processed and shipped accurately. • Oversee inbox management, handle meeting scheduling, and manage the team calendar. • Set daily and weekly priorities, creating reminders to keep teams on track. • Check and manage inventory, create reports, and order marketing stock as needed. • Support administrative tasks, such as consolidating Dropbox files to Google Drive. • Manage subscription tools and assist in setting up new platforms (e.g., Circle community platform). • Assist with outreach to new retailers and maintain ongoing communications with potential clients. • Create, edit, and optimise 8+ video ads per week for platforms such as Meta and TikTok. • Assist in executing paid social media campaigns, monitor performance, and adjust campaigns as necessary. • Conduct A/B tests on ad creatives and targeting strategies to optimise ad performance. • Analyse performance data (CTR, CPA, ROAS) and generate reports with actionable insights. • Manage online communities, engage with customers, and foster brand loyalty across social media platforms. • Write and edit content briefs and scripts for new video content to ensure alignment with brand messaging. • Support the marketing and operations team with various tasks as they arise, ensuring flexibility to meet evolving business needs.

🎯 Requirements

• 3+ years proven experience in marketing and operations, ideally within an ecommerce or early-stage business environment. • Hands-on experience in customer service, inventory management, and digital marketing (especially video content creation) is essential. • Proficiency in video editing tools such as Adobe Premiere, Final Cut, or CapCut, along with experience using marketing platforms like Meta Ads Manager, TikTok Ads Manager, and Google Analytics. • Strong organisational skills with the ability to manage multiple projects, meet deadlines, and adapt to shifting priorities. • Excellent written and verbal communication skills to manage customer interactions and collaborate across teams. • Comfortable interpreting campaign data and performance metrics, using insights to refine marketing strategies. • Has proactive approach to identifying challenges and finding creative solutions. • Familiarity with tools like Shopify, WooCommerce, Klaviyo, and CRM systems. • Basic graphic design skills (e.g., Canva, Photoshop). • Interest in ecommerce trends and influencer marketing strategies.