eCommerce Account Strategist

December 7

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Logo of By Association Only - Shopify Plus Agency

By Association Only - Shopify Plus Agency

Web Design • Web Development • Graphic Design • E-Commerce • Shopify

11 - 50 employees

Founded 2010

🛍️ eCommerce

🛒 Retail

Description

• Account Strategist owns day-to-day client account and ensures delivery of growth tasks on time • Builds strong relationships with stakeholders of retained merchants • Liaises with internal teams to scope and deliver outcomes • Manages client feedback loops and allocates agency resources appropriately for growth roadmap

Requirements

• Hands-on technical experience with an e-Commerce platform - Shopify, Magento, Big Commerce etc • A minimum of 2 years experience working on active eCommerce (in-house or in an agency) • Strong technology generalist with a positive, problem-solving attitude. • Experienced communicator who understands how to cultivate and nurture client relations • Highly organised, capable of multi-tasking and managing requests from different clients simultaneously • Example of previous roles - eCommerce Manager, eCommerce Executive, Project Manager, Digital Account Manager. • Bonus Points for: • Working directly with the Shopify / Shopify Plus platform and partners within the ecosystem • Understanding of analytics tools such as Google Analytics with the ability to translate data into meaningful insights • Experienced in managing development roadmaps, and an understanding of end-to-end strategies.

Benefits

• Highly competitive salary DOE • 20 days of annual leave + 8 bank holidays + 1 extra day per year served • 3/4 'BAO Thank You' Days (additional annual leave) each year around the Xmas period • Christmas bonus scheme • Training budget for courses or online training relevant to your role • High-spec Apple machine • Interesting, high-profile clients • No micro-management culture • Remote working or office based or a combination of the two - depending on your location • Social events throughout the year • Clear career progression paths and a structured employee review process • Become part of our Carbon Positive workforce • BAO contributes a monthly payment per employee, planting trees around the world on behalf of its team.

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