Client Service Associate - WFH, Transcription

October 20

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Cadence

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Translation • China translation • China translators • translators • interpreters

11 - 50

💰 $650k Seed Round on 2017-07

Description

• Associates connect clients with language professionals • Manage projects by pairing them with suitable transcribers • Oversee progress of multiple transcription projects • Deliver completed transcripts • Evaluate and manage cost of resources • Review completed transcription files against checklist and template guidelines • Work with transcribers and editors to review and revise transcripts based on client feedback

Requirements

• Proficient in Microsoft Word and Excel • Excellent English written and verbal communication skills • Superb organizational and multitasking abilities • Exceptional attention to detail and accuracy • Proven experience in a high-paced, detail-oriented environment • Ability to work effectively in both independent and team environments • Goal-oriented, driven, and highly motivated to succeed & take on challenges • Familiarity with CRM systems, and/or audio transcription processes and tools is advantageous • 2 years previous experience in document controls positions

Benefits

• Competitive salary based on experience and location • Healthcare insurance and other health benefits • Annual allowance for professional development expenses