Calabrio, Inc.
Calabrio, Inc. is a provider of workforce engagement management (WEM) solutions, offering a fully integrated cloud-based suite known as Calabrio ONE. The company focuses on optimizing contact centers by combining tools for workforce management, quality management, call recording, analytics, and AI-driven insights to boost performance and customer engagement. Calabrio ONE is designed to empower agents through automated scheduling and forecasting while enhancing customer experiences with personalized coaching and performance insights. The platform is used across a variety of industries, helping to build brand trust and improve business intelligence with its AI-fueled analytics solutions.
Call Center • Customer Interaction • VoIP • Call Recording • Quality Management
Senior Software Engineer
April 15
Calabrio, Inc.
Calabrio, Inc. is a provider of workforce engagement management (WEM) solutions, offering a fully integrated cloud-based suite known as Calabrio ONE. The company focuses on optimizing contact centers by combining tools for workforce management, quality management, call recording, analytics, and AI-driven insights to boost performance and customer engagement. Calabrio ONE is designed to empower agents through automated scheduling and forecasting while enhancing customer experiences with personalized coaching and performance insights. The platform is used across a variety of industries, helping to build brand trust and improve business intelligence with its AI-fueled analytics solutions.
Call Center • Customer Interaction • VoIP • Call Recording • Quality Management
📋 Description
• Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio and be part of our dynamic team! • Help us in reshaping the landscape of customer experience – where every interaction becomes an opportunity, and every insight drives meaningful change. • Introducing Calabrio – The trailblazers in customer experience intelligence! • We are seeking a skilled Senior Software Engineer with a strong foundation in web application development and experience in both front-end and back-end technologies. • The ideal candidate will have a proven track record of building and maintaining robust, scalable, and high-performance applications.
🎯 Requirements
• 3+ years of professional experience in web development. • Proficiency in React, Node.js, JavaScript, HTML, and CSS3. • Experience with both relational databases (SQL, PostgreSQL) and non-relational databases (NoSQL, MongoDB). • Hands-on experience developing and consuming REST APIs. • Experience in building Single Page Applications with modern tools and frameworks using React and Mui. • Knowledge of build tools like Babel, Webpack, and package management with npm. • Familiarity with data visualization libraries, particularly D3 and Plotly, is a plus. • Strong understanding of the software development life cycle (SDLC) and Agile methodology. • Ability to work collaboratively in a team environment and communicate effectively.
🏖️ Benefits
• Global team recognized for their passion for innovation. • Innovative product culture and project exposure. • Training and development from industry-leading experts.
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