Sales Operations Manager

January 31

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Callstack

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Callstack is a leading software engineering consultancy that specializes in app development and technological transformation using React and React Native. They provide end-to-end product development services including mobile and web app development, app performance optimization, and tech stack upgrades. Their expertise in the React ecosystem makes them a trusted partner for companies looking to enhance and innovate their software solutions. Callstack also focuses on educating and upskilling development teams, enabling organizations to stay competitive and efficient.

react.js • react native • javascript • node.js • next.js

51 - 200 employees

Founded 2016

🤝 B2B

📋 Description

• We are looking for an experienced Sales Operations Manager to enhance our sales efficiency and support business growth. • In this role you will be responsible for managing our CRM, improving sales processes, data management, and sales tooling. • Forecasting and Reporting: Prepare and coordinate data collection for sales forecasts • Gather and compile data for sales reports to track sales results and team performance • Sales Tooling and Automation: Research, select, implement, maintain, and automate sales tooling in collaboration with the HoS. • Propose and integrate AI-driven solutions to improve team efficiency • CRM and Data Management: Take a role of a master user of our CRM system - HubSpot • Making sure we maintain accurate data in the CRM system, ensuring it is up-to-date. • Refine CRM and lead management processes. • Process Analytics and Improvements: Analyze sales processes and data to suggest optimizations and improvements. • Coordinating Sales Activities: Coordinate sales team activities based on planned activities. • Keeping agreed tasks schedules and action items up to date. • Track team progress around lead management and lead generation actions. • Sales Materials: Develop reusable sales materials, support preparations of customer presentations, sales offers, briefs and materials for onsites. • Collect market and technical trends, opportunities, challenges to create meaningful insights for customers • Continuous improvement • Identify process improvement opportunities • Manage internal projects and initiatives

🎯 Requirements

• Proven experience in similar roles handling sales operations, CRM management, and sales tooling. • Strong analytical skills with a focus on data collection and analysis • Experience managing sales forecast and creating different reports for management • Proficiency using and improving CRM systems, HubSpot is a plus. • Excellent organizational skills and attention to detail. • Ability to collaborate with cross-functional teams and manage multiple projects. • Project organization and management skills • Strong communication skills, both written and verbal. • Willingness to travel to Wrocław once a quarter for 1-2 days (travel costs covered)

🏖️ Benefits

• Work at a company that creates and shapes the future of technology - React and React Native • Participation in the Challenger Sales Methodology Training • Solution creation and presentation skills craft • 24 paid days off & 30 days paid sick leave for B2B contractors • Fully-covered life insurance • Private healthcare for you and your family • Free access to mental health platform - Helping Hand • Multisport Card or monthly allowance for other sports activities • Individual self-development budget • Monthly lunch allowance • Accounting costs refund for B2B contractors • Flexible working hours and fully remote work possibility • Cool office in Wrocław city center • Magnificent team events and activities • Company-wide workation and team building workshops • Top-notch hardware - Apple devices • Possibility to participate in React Universe Conf