German Call Center Agent

October 20, 2024

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CallsU

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CallsU is a company specialized in providing high-quality, customized phone call solutions to boost business conversions. By combining business data with decades of sales expertise, CallsU conducts localized calls that are designed to meet the specific goals and target customers of a business. Operating in over 190 countries and proficient in more than 40 languages, CallsU utilizes professional callers to deliver empathetic human interactions, backed by advanced call analytics. Their telemarketing services extend across the customer journey—from awareness to retention—ensuring valuable customer experiences and relationships. The company serves a variety of industries including financial services, automotive, government, legal, iGaming, insurance, and more, aiming to be the ideal extension of a business’s sales team with seamless integration options like APIs.

11 - 50 employees

🤝 B2B

☁️ SaaS

📡 Telecommunications

📋 Description

• Using scripts to provide information about product’s features, prices etc. and present their benefits over the phone. • Engage prospects in meaningful conversations to understand their needs and present relevant solutions. • Ask pertinent questions to understand the customer’s requirements. • Making calls according to a script that is assigned to each campaign that you are calling. • Reaching the assigned number of calls per campaign on a daily basis. • Following our Call Center standards and targets to maintain our quality service. • Meet and exceed individual sales targets and performance metrics, including call volume and conversion rates.

🎯 Requirements

• Fluent in German with excellent verbal communication skills and a pleasant phone manner. • Comfortable working independently and managing your time effectively in a remote setting. • Flexible schedule availability to work variable shifts, including weekends. • Reliable high-speed internet connection and a quiet workspace conducive to making calls. • A desktop or laptop computer with a speaker/microphone (either integrated or as a headset), a reliable internet connection and a quiet room.

🏖️ Benefits

• Competitive hourly wage paid monthly, with opportunities for performance-based bonuses. • Fully remote position offering flexibility and work-life balance. • Ongoing training and support to enhance your sales skills and product knowledge.