Client Service Administrator

May 4

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CallTek

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Your White Label Enterprise Support Company.

5001 - 10000

Description

• Handle inbound calls, multiple coming from the Client Services Line and direct phone number. • Needs to be a quick thinker, organized, and can perform tasks independently. • Assist Support with escalated customers, handle cancellations, Legal Entity and understand all CS processes. • Ability to collaborate with other departments to resolve client concerns.

Requirements

• Excellent problem-solving, multi-tasking, and interpersonal skills. • Strong experience in doing support via inbound, outbound calls as well as emails.

Benefits

• None specified