CallTek
CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.
IT Security Manager
May 30, 2024
CallTek
CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.
📋 Description
• Responsible for establishing and maintaining the overall security posture of the company's information systems. • Develop and implement security strategies, policies, and procedures to protect critical data and systems. • Lead incident response efforts and provide guidance to the IT team in managing security incidents. • Coordinate and conduct security awareness training for employees. • Manage relationships with external security vendors and consultants.
🎯 Requirements
• 5+ years of experience in IT security management or a similar role. • Strong knowledge of information security standards, best practices, and regulations. • Experience in developing and implementing security strategies, policies, and procedures. • Proficiency in conducting risk assessments and vulnerability assessments. • Hands-on experience with security tools and technologies (e.g., SIEM, DLP, IDS/IPS). • Knowledge of network and cloud security principles and technologies. • Experience in incident response and conducting security investigations. • Excellent problem-solving and decision-making skills. • Strong leadership and communication abilities. • Professional certifications such as CISSP, CISM, or CISA are preferred.
🏖️ Benefits
• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service
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