CallTek
CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.
Sales Development Representative
October 28, 2024
CallTek
CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.
📋 Description
Utilize company systems to create live transfers and appointments with in-house leads. Effectively and professionally communicate the company's services. Develop and apply strong sales techniques and rebuttal strategies. Understand the basics of Medicare and the insurance products offered. Implement feedback and coaching for continuous improvement. Build rapport and maintain client engagement throughout sales conversations. Adhere strictly to all CMS phone/email compliance regulations. Handle both outbound and inbound calling projects efficiently. Transfer qualified leads to the sales team. Conduct light intake of prospect and client data. Stay informed of Medicare rules and maintain compliance as required by CMS. Utilize technology tools including Salesforce CRM, dialer systems, and Microsoft Teams. Work in a dynamic and fast-paced environment assisting clients with Medicare inquiries. Handle incoming calls and transfer them when qualified.
🎯 Requirements
Prior experience in sales with a solid understanding of the sales process. Ability to manage rebuttals and demonstrate a proactive approach towards sales. Proficient with computer systems and Salesforce. Excellent communication skills including clarity in speech and active listening. Strong adherence to policies with a commitment to timely task completion and organizational objectives. Able to approach others tactfully, handle pressure effectively, and foster mutual respect. Meticulous in monitoring work for accuracy and thoroughness. Consistently meets productivity standards and strives for improvement. Punctual and reliable attendance. Responsible for following instructions and keeping commitments, communicating any necessary adjustments promptly.
🏖️ Benefits
In addition to a competitive base salary, we offer a commission structure that rewards your efforts in generating new business opportunities. Join our innovative organization and unleash your potential to contribute to our company's exponential growth. If you are passionate about sales, possess strong lead generation skills, and thrive in a fast-paced, dynamic environment, we invite you to apply for the position of Lead Generation Specialist. Join us on our journey to redefine the future of virtual worlds and blockchain technology.
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