CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.
May 4, 2024
CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.
• Drive revenue and ensure team success • Set clear and achievable sales goals • Provide training and support • Develop a strong team culture • Monitor team performance • Build relationships with team and clients • Implement effective sales strategies • Utilize technology to streamline processes • Handle challenges proactively • Encourage continuous improvement • Communicate effectively with team and superiors
• Bachelor’s degree • 5-8 years of experience in sales management • Experience with CRM systems • Strong team leadership skills
• 11 paid holidays • Generous Accrued Time Off • Generous paid sick time • Annual day of service
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