CallTek
CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.
Senior DevOps Engineer
August 14, 2024
Ansible
AWS
Azure
Cloud
Docker
ElasticSearch
Google Cloud Platform
Jenkins
Kubernetes
Logstash
PHP
Python
Shell Scripting
Terraform
Unix
CallTek
CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.
📋 Description
• Design, implement, and manage infrastructure using Ansible playbooks, ensuring consistency, scalability, and security across all environments. • Develop, deploy, and maintain web applications and systems using PHP and Python, ensuring high performance and reliability. • Design, build, and maintain RESTful APIs to support application integration, ensuring they are secure, scalable, and well-documented. • Implement and manage the ELK stack (Elasticsearch, Logstash, Kibana) to monitor system performance, troubleshoot issues, and optimize system efficiency. • Develop and maintain continuous integration/continuous deployment (CI/CD) pipelines to automate software delivery and ensure rapid deployment of updates. • Work closely with software engineers, QA teams, and other stakeholders to ensure smooth integration and deployment of new features and updates. • Ensure that all systems and applications adhere to security best practices, implementing automated security scans, vulnerability assessments, and compliance checks. • Maintain comprehensive documentation for all developed systems, applications, and processes to facilitate knowledge sharing and onboarding of new team members.
🎯 Requirements
• Bachelor’s degree in Computer Science, Information Technology, or a related field. • Equivalent experience will be considered. • Minimum of 5 years of experience in DevOps, system engineering, and software development.
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