October 3
• We are seeking a highly skilled Senior Network Engineer with CCIE certification in Switching and extensive Wi-Fi experience. • This role will focus on troubleshooting converged networks and resolving complex issues that have been escalated from other engineering teams. • The ideal candidate will possess advanced diagnostic skills, including expertise in reading and interpreting packet captures using tools like Wireshark, and have a strong background in switching, routing, and wireless technologies. • Key Responsibilities: • Advanced Network Troubleshooting: Act as the lead troubleshooter for escalated network issues, leveraging deep expertise in converged networks including switching, routing, and Wi-Fi. • Diagnose and resolve complex problems to ensure high network performance and reliability. • Packet Capture Analysis: Utilize advanced diagnostic tools such as Wireshark to read, interpret, and analyze packet captures. • Identify root causes of network issues, including packet loss, latency, misconfigurations, and security breaches. • Escalation Management: Take ownership of problems escalated from other engineering teams, providing expert analysis and resolution. • Collaborate with cross-functional teams to address critical network incidents and prevent future occurrences. • Wi-Fi Network Optimization: Troubleshoot and optimize enterprise-level Wi-Fi networks, addressing issues related to connectivity, interference, performance, and security. • Implement best practices for Wi-Fi deployment and management to enhance user experience. • Converged Network Support: Provide expert-level support for converged networks, including LAN, WAN, and wireless environments. • Troubleshoot VoIP, video, and data traffic issues to maintain seamless communication across the network. • Network Performance Monitoring: Continuously monitor network performance using diagnostic tools and network management systems. • Proactively identify potential issues and implement corrective actions to prevent service interruptions. • Documentation and Reporting: Maintain detailed records of troubleshooting activities, including network configurations, diagnostic results, and resolution steps. • Generate reports and recommendations based on findings to support network improvements. • Mentorship and Technical Leadership: Guide and mentor junior engineers, sharing expertise in advanced troubleshooting techniques and best practices. • Promote knowledge sharing within the team to enhance overall technical capabilities.
• Certifications: CCIE in Switching and Routing is required. • Additional certifications in Wi-Fi technologies are highly desirable. • Experience: Minimum of 7-10 years of experience in network engineering with a strong focus on switching, routing, and Wi-Fi in complex, multi-vendor environments. • Technical Skills: • Expert knowledge of Cisco switching and routing technologies (Catalyst, Nexus, etc.). • Proficiency in troubleshooting and optimizing Wi-Fi networks (Cisco, Aruba, Ruckus). • Advanced skills in packet capture analysis using tools such as Wireshark, with the ability to interpret and resolve issues related to packet flows, latency, and security. • Deep understanding of network protocols including BGP, OSPF, EIGRP, STP, VLAN, and wireless standards (802.11a/b/g/n/ac/ax). • Strong familiarity with network security protocols and tools, including RADIUS, 802.1x, and encryption standards. • Problem-Solving Abilities: Demonstrated ability to diagnose and resolve complex network issues efficiently, with a focus on advanced diagnostics and packet-level analysis. • Communication Skills: Excellent verbal and written communication skills, capable of conveying technical concepts to both technical and non-technical audiences. • Team Collaboration: Proven ability to work effectively in a team environment, providing support and guidance to peers and junior team members.
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