Wifi Support Engineer
April 18
Description
• Provide technical support and troubleshoot wifi network issues for clients • Ensure the stable and optimal performance of wifi networks • Configure and manage wifi access points, controllers, and related network equipment • Perform site surveys to assess wifi coverage and identify potential issues • Analyze and resolve network connectivity and performance issues • Collaborate with network engineers and other stakeholders to integrate wifi networks with existing infrastructure • Stay up-to-date with the latest wifi technologies and solutions • Maintain documentation of network configurations, changes, and incidents • Provide training and technical guidance to clients and other team members • Conduct regular performance monitoring and reporting of wifi networks
Requirements
• Bachelor's degree • 3-5 years of experience as a Wifi Support Engineer or similar role • Experience with Ruckus is a must • Previously worked with Guestek • Strong knowledge of wifi technologies, protocols, and standards • Experience in configuring and managing wifi access points, controllers, and related equipment • Solid understanding of network security principles and best practices • Proficient in conducting site surveys and performing network troubleshooting • Strong analytical and problem-solving skills • Excellent communication and interpersonal skills • Relevant certifications such as CWNP, CCNA Wireless, or similar are preferred • Bachelor's degree in a related field such as Computer Science or Network Engineering
Benefits
• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service
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