Wireless Support Engineer

April 24

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Description

• Provide technical support and troubleshoot wifi network issues for clients. • Ensure the stable and optimal performance of wifi networks. • Configure and manage wifi access points, controllers, and related network equipment. • Perform site surveys to assess wifi coverage and identify potential issues. • Analyze and resolve network connectivity and performance issues. • Collaborate with network engineers and other stakeholders to integrate wifi networks with existing infrastructure. • Stay up-to-date with the latest wifi technologies and solutions. • Maintain documentation of network configurations, changes, and incidents. • Provide training and technical guidance to clients and other team members. • Conduct regular performance monitoring and reporting of wifi networks.

Requirements

• Bachelor's degree • 3-5 years of experience as a Wifi Support Engineer or similar role. • Experience with Ruckus is a must • Previously worked with Guestek • Strong knowledge of wifi technologies, protocols, and standards. • Experience in configuring and managing wifi access points, controllers, and related equipment. • Solid understanding of network security principles and best practices. • Proficient in conducting site surveys and performing network troubleshooting. • Strong analytical and problem-solving skills. • Excellent communication and interpersonal skills. • Ability to work well in a team and collaborate effectively with stakeholders. • Relevant certifications such as CWNP, CCNA Wireless, or similar are preferred. • Bachelor's degree in a related field such as Computer Science or Network Engineering.

Benefits

• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service