Remote RV Call Center Technician

November 5, 2024

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Camping World

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Camping World is a leading retailer specializing in recreational vehicles (RVs), camping gear, and outdoor equipment. The company offers an extensive range of products and services for RV sales, maintenance, and camping supplies. With over 185 locations, Camping World provides customers with access to RVs for purchase or rent, RV maintenance and repair services, and a wide array of camping and outdoor supplies ranging from furniture and appliances to safety equipment and gear for outdoor activities. The company also offers membership services for additional benefits.

Specialty Retail - RV Products & Accessories • RV Sales • RV Service • Retail • Roadside Assistance

10,000+ employees

Founded 1966

🛒 Retail

🚗 Transport

👥 B2C

💰 Venture Round on 2013-07

📋 Description

• Provide and document complete diagnostic test and repair or replacement services to customers • Perform electrical, plumbing, carpentry and appliance maintenance • Track all parts and materials used in repairs or replacements • Keep supervisor appraised of work progress • Ensure that the final work product meets quality standards and is inspected by supervisor or designee • Maintain a safe and clean work area for customers and coworkers

🎯 Requirements

• Certification from college or technical school in trade field (HVAC, Electrical, Plumbing, Maintenance, etc.) is helpful • Minimum of 1-year service technician experience or related fields preferred • RVIA certification helpful but not required • Valid driver's license • May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices • Prolonged periods of standing, stooping, crawling, and bending • Exposure to heights and hazards related to working with electrical and welding equipment • Environmental conditions include heat, cold, humidity, noise, dust and wetness

🏖️ Benefits

• Paid Time Off • 401(k) • Employee Assistance Program • Good Sam Roadside Assistance • Discounts • Paid parental leave (if eligibility is met) • Tuition Reimbursement (if eligibility is met) • On the job training opportunities • Comprehensive benefit package including medical, dental, vision and more • Access to dental & vision coverage for part-time associates