Engineering Manager - Managed Services

March 16

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Canonical

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We deliver open source to the world faster, more securely and more cost effectively than any other company.

Open Source • Certification • OpenStack • Software Development • Containers

501 - 1000 employees

📋 Description

• This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. • The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. • As a BootStack Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments. • Collaboration with customers, product engineering, and operations is critical to success. • Manage a growing engineering team to optimise the quality and velocity of both development and operations. • Identify and measure team health indicators. • Implement disciplined engineering and operations processes. • Represent the BootStack team with respect to stakeholders, customers, and external teams. • Ensure proper team focus on priorities, milestones, and deliverables. • Work to meet service level agreements with customer deployments around the globe. • Deliver quality managed services in a consistent, timely manner.

🎯 Requirements

• Bachelors (or equivalent) education in a technology field • Proven track record of professional experience of either software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teams • Proven experience with OpenStack • Demonstrated strong commitment to testing methodologies and maintainable code quality • Experience with Linux system administration, Ubuntu/Debian a plus • Strong communication and cooperation skills • Experience with agile software development methodologies • Experience working in and managing distributed teams • Technical aptitude for understanding complex distributed systems • Experience with cloud topologies and technologies • Travel to team and company events and customer meetings, roughly 20% or less

🏖️ Benefits

• Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004! • Personal learning and development budget of USD 2,000 per year • Annual compensation review • Recognition rewards • Annual holiday leave • Maternity and paternity leave • Employee Assistance Programme • Opportunity to travel to new locations to meet colleagues from your team and others • Priority Pass for travel and travel upgrades for long haul company events