Product Owner - Customer Strategy

January 24

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Logo of Capgemini

Capgemini

Capgemini is a global leader in partnering with businesses to transform and manage their operations by harnessing the power of technology. With expertise across a wide array of industries such as aerospace, automotive, banking, and healthcare, Capgemini provides a constantly evolving portfolio of services to meet the ever-changing needs of their clients. Their offerings include cloud, cybersecurity, data and artificial intelligence, and enterprise management, among others. Capgemini also emphasizes innovation and sustainability, helping companies achieve digital transformation while promoting environmental and social responsibility. Additionally, Capgemini provides career opportunities across various levels and professions, encouraging innovation and diversity in its workforce.

Outsourcing • Process Consulting • Package Based Solutions • Custom Solution Development • Application Management

📋 Description

• As a production owner, this person will help define the product roadmap for customer retention. • Responsible for stakeholder management and communications. • Work on feature prioritization and execution. • Strong communication skills and a background in customer experience/retention. • Ownership begins as part of the customer onboarding throughout the policy lifecycle.

🎯 Requirements

• Fluent English skills. • Bachelor's degree required • Minimum required work experience: 3 to 6 years. • Strategic Planning: Able to facilitate and manage the development of strategic goals, success measures, tasks, deliverables, deadlines and budgets as part of the planning process for a project, portfolio, or program​. • Stakeholder Analysis & Alignment: Able to use a range of tools and techniques to effectively identify stakeholders, issues they care about, and how they will be impacted​. • Managing Complexity: Able to make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. • Business Case Development: Able to support Business Owners/Epic Owners in providing the justification for undertaking the project. • Project Research & Development: Able to gather and refine understandings of customer and stakeholder needs into a holistic vision. • Requirements: Able to elicit, specify, validate and negotiate requirements and tasks to a level that enables effective development. • Agile Methodology & Tools: Able to effectively apply theoretical and real-world knowledge of Agile values. • Technical Acumen: Able to use the capabilities of various tools​. • Prioritization: Able to effectively prioritize work items to support business needs.

🏖️ Benefits

• Competitive salary and performance-based bonuses • Comprehensive benefits package • Career development and training opportunities • Flexible work arrangements (remote and/or office-based) • Dynamic and inclusive work culture within a globally renowned group • Private Health Insurance • Pension Plan • Paid Time Off • Training & Development

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