Growth Enrollment Specialist

February 1

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Carda Health

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Carda Health is a virtual healthcare company focused on providing at-home cardiopulmonary rehabilitation for individuals with lung and heart diseases. Recognizing that many patients miss out on life-saving care, Carda Health delivers evidence-based, high-standard care directly to patients' homes. Patients are supported by a team of world-class providers, including doctors, nurse practitioners, and clinical exercise physiologists, who personalize rehabilitation plans to meet individual needs. Carda Health offers live interaction and monitoring, using tools sent directly to patients' homes. The service is highly rated by users, with significant improvements reported in health metrics and quality of life after just 12 weeks of participation.

51 - 200 employees

⚕️ Healthcare Insurance

🧘 Wellness

📡 Telecommunications

💰 Pre Seed Round on 2020-04

📋 Description

• Own and improve processes to drive growth across our top of funnel marketing function. • Serve as our inside sales representative for those interested in joining our program. • Driving growth including: Serve as the first point of contact for patients who come to us by way of referral or website. • Handle questioning and feedback from all consumers who are interested in enrolling. • Convert patients by enrolling them in our program. • Navigate financial and subscription plan conversations with patients. • Ensuring a smooth scalable patient enrollment process. • Insurance enrollment and credentialing. • Handling inbound non-clinical support and enrollment inquiries. • Work with Carda’s clinical staff and staff at referring physician offices to improve operational processes. • Leverage technology & internal teams to answer patient questions accurately and resolve challenges thoroughly. • Work closely with our product and marketing team to define clinical workflow priorities and determine the most high impact product changes. • Execute on other strategically important projects, such as care package fulfillment and marketing funnel enhancements to ensure we delight our patients and customers.

🎯 Requirements

• 2+ years of experience in a inside sales B2C role with a track record of owning and scaling company processes. • Strong attention to detail. • Ability to work in a fast paced environment with little direction. • Highly collaborative and excellent written and oral communication skills. • It is imperative you are able to clearly and effectively interact with members of our team in a remote environment. • Inherent growth mindset: you are always focused on improving faster and getting the team to do the same. • Ability to track and report on a key metric or several key metrics that define your success.