IT Systems Engineer

September 7

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Care Access

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A new vision for healthcare. Where clinical research is a patient care option.

rare diseases • pulmonology • oncology • decentralized • decentralized trials

201 - 500

Description

• Perform advanced troubleshooting to diagnose and resolve problems and major incidents, escalating to the vendor as needed. • Participate in research, planning, implementation, and support of ongoing projects. • Configure server and cloud systems for optimal performance and security settings. • Ensure proposed applications and server-class systems meet functionality requirements. • Install and configure server and cloud systems and applications according to specifications. • Provide orientation and guidance to administrators on how to manage new systems/applications. • Maintain server and cloud maintenance schedule (software updates, hardware life cycle, etc.) without impacting enterprise productivity. • Write and maintain scripts for automation of routine tasks, including deployments, backups, monitoring, and performance tuning. • Help ensure security and privacy of data residing on computer systems. • Participate in the hiring and onboarding of IT staff members. • Motivate, orient, and guide system administrators in technical duties.

Requirements

• 7+ years’ proven experience as a Systems Administrator (or related) role • 3+ years of experience with enterprise customers, preferably as a subject matter expert. • Excellent diagnostic and problem-solving skills • Excellent communication ability • Excellent organizational and time-management skills • In-depth understanding of diverse systems and networks, including cloud platforms • Demonstrated proficiency in Google Workspace, Microsoft Azure, and Office 365 • Demonstrated proficiency in large-scale endpoint systems administration • Demonstrable understanding of risk management, internet security, and data privacy principles • Knowledge of HIPAA, GCP, and other regulatory standards

Benefits

• PTO/vacation days, sick days, holidays. • 100% paid medical, dental, and vision Insurance. 75% for dependents. • HSA plan • Short-term disability, long-term disability, and life Insurance. • Culture of growth and equality • 401k retirement plan