Site Reliability Engineering Team Leader

6 days ago

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Sapiens

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Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent insurance software solutions. With Sapiens’ robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers’ compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success.

• Insurance Software Solutions • • Innovative Business Decisions Management System • • DECISION - The Business rules environment • • eMerge, the ultimate extreme transactions environment • Life and Annuities

5001 - 10000 employees

Founded 1982

💰 Post-IPO Debt on 2020-06

📋 Description

•Lead Cloud Operations team •Coordinating the work and task between team members. •Ensure proactive observability, alerting and compliance with SLA\SLI\SLO’s •Managing the relationship with cloud partners •Oversee the cloud infrastructure to ensure optimal performance and suggest improvements and actions •Support departments with advice on the use of Azure/Oracle/AWS services •Participate in core IT projects implementation (mainly automation of the infrastructure management, deploy infrastructure for cloud products) •Ensure compliance of policies and procedures •Ensure data protection and system security •Report KPIs to business leads and drive continuous improvement •Guide the Team in the face of complicated technical tasks •Be a counterpart for a team of specialists in the context of major operational issues •Actively participate in the new solution design •Being a Single Point of Contact in terms of emergency calls or any other technical issue •Coordinate tasks in the department •Accountable for ensuring the tasks are solved to agreed deadline •Accountable for the organization of the daily operation. •Accountable for on-call duty planning.

🎯 Requirements

•Min. 5 years of experience in the area of responsibility and cloud operation systems on an Enterprise technology level. •Knowledge of Azure, Oracle, AWS and cost management in a cloud environment: 3+ years managing cloud solutions •Experience with leading a team •Excellent collaboration, organizational and time-management skills •Fluent English written and oral. •Able to communicate clearly throughout different level of organization •Proactive approach to performance of tasks and professional challenges – proposing new solutions, suggesting improvements to existing solutions •Advance knowledge of Cloud infrastructure and services on Microsoft Azure - must, Amazon AWS and Oracle OCI - nice to have •Linux, Windows k8s, Docker MSSQL, Oracle DB, PostgreSQL, MongoDB – nice to have •Terraform, Ansible Azure DevOps, Jenkins Git and SVN, ArgoCD DataDog, Azure monitoring stack

🏖️ Benefits

•Stable employment – permanent job contract •Flexible working hours to help you keep the work-life balance and find time for your hobbies •Partnership approach & communication respecting individual needs and employee development plan ideas •Possibility to gain professional experience and learn from global industry experts •Stable project & diversified working environment •Periodical events and contests for employees (business runs, paintball, etc.) •Private medical healthcare & Multisport card •IT-specific, friendly dress code that you will become a fan of •Attractive employee referral program and bonuses