Analyst II - Clinical Drug Services

February 4

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Alberta Blue Cross

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Alberta Blue Cross is a non-profit organization dedicated to providing comprehensive health benefits and wellness programs to the residents of Alberta. As a leader in preventative health care, Alberta Blue Cross serves over 1. 8 million people through group, government, and individual plans. The company is committed to promoting wellness, offering modern work environments, and supporting community health initiatives. It aims to empower Albertans to live healthy and fulfilling lives by addressing physical, mental, social, and financial well-being.

supplementary health and dental benefits • life and disability insurance • wellness • health and wellness spending accounts

1001 - 5000 employees

Founded 1940

⚕️ Healthcare Insurance

🧘 Wellness

🤝 Non-profit

📋 Description

• Responsible for delivering exceptional Special Authorization service to customers. • Assess and render decisions on Special Authorization requests. • Handle electronic and telephone inquiries from both internal and external customers. • Work occasional weekdays until 5:00 pm, weekends, and statutory holidays on a rotation basis.

🎯 Requirements

• Post-secondary education in the health services or medical field (i.e. Pharmacy Technician diploma, Medical Office Administration certificate/diploma), or directly related experience. • Knowledge of medical terminology and familiarity with drug names is required. • Pathophysiology would be an asset. • Must possess excellent analytical, problem solving, and decision-making skills. • Must have a demonstrated ability to manage time effectively and work with minimum supervision in a team environment. • Must have a high degree of accuracy and attention to detail. • Computer proficiency, particularly with Microsoft Office (i.e. Word, Excel, and preferably Access) is required. • Excellent written and verbal communication skills, as well as organizational skills are required. • Must have demonstrated ability to meet the challenges of heavy workloads and frequent change. • Must be a strong team player. • Must be service-oriented and responsive to our customers. • Ability to establish and maintain effective working relationships with both internal and external customers.

🏖️ Benefits

• Competitive salary and benefits package • Opportunity to work in an innovative, high-energy team-focused environment