Patient Access Representative - Scheduling and Registration
July 17
🇺🇸 United States – Remote
💵 $23 - $34 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Call Center Representative
🚫👨🎓 No degree required
Description
• Perform all registration activities for patients presenting to all patient access areas. • Obtain financial clearance and determines patient's correct financial classification. • Perform insurance verification electronically, telephonically, or through product website(s). • Perform proper system search to secure a medical record number (MRN) or assign a new MRN without duplication. • Perform proper selection of physician. • Demonstrate superior patient interviewing skills. • Competent to independently handle routine / frequent inquiries from patients, patient representatives and insurance companies. • Demonstrate collection skills. • Work and resolve QA error worklist daily and without exception. • Interact with physicians and specialty departments.
Requirements
• High School Diploma/GED required. • Bachelor's Degree in Hospital Administration or equivalent preferred. • Two (2) years of healthcare experience working in Patient Access or Revenue Cycle department, physician office, healthcare insurance company, and/or other revenue cycle related roles required. • Experience answering multi-line and high-volume telephone calls in a healthcare setting or related field preferred. • Medical or healthcare call center experience preferred. • Scheduling flexibility and timeliness including evening and weekend commitments.
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