Roofing Call Center Supervisor
October 20
Description
• Inspire and lead the call center team to deliver exceptional customer service. • Drive sales and performance to meet and exceed company goals. • Implement and oversee efficient call center processes and procedures. • Ensure compliance with industry regulations and company standards. • Foster a positive and productive work environment. • Develop and execute strategies to improve call center operations and customer satisfaction.
Requirements
• A minimum of 5 years managing call centers. • The ability to type at 70 WPM. • Perfect spoken English and Spanish. • Incredible charisma. • 5 Years Experience Being a hardcore Sales Assassin, must be a sales killer. • Unreal Confidence. • Proven track record of successfully leading and improving call center operations to achieve outstanding customer service. • Strong problem-solving skills and the ability to make critical decisions under pressure. • Excellent organizational and time management skills. • A deep understanding of call center software and technologies. • Ability to motivate staff to exceed targets. • Experience in setting, monitoring, and achieving sales and performance targets. • Knowledge of industry regulations and standards.
Benefits
• Ongoing training for skill development and growth. • Supportive and friendly work environment. • Opportunities for advancement within our rapidly growing company.
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🇺🇸 United States – Remote
💰 Private Equity Round on 2018-05
⏰ Full Time
🟡 Mid-level
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