Remote Customer Service and Inventory Management Representative

February 25

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Career Directions Ltd

WebsiteLinkedInAll Job Openings

CDL

Human Resource Consultancy • Labour Force Management • Payroll Processing • Recruitment Services • Training Services

51 - 200 employees

Founded 2003

📋 Description

• Our client is a premier automotive parts manufacturer specializing in performance upgrades for a select range of vehicles. • Their commitment to innovation, quality, and customer satisfaction drives them to deliver exceptional products and services. • They foster an environment of innovation, collaboration, and excellence. • The remote team members are integral to their mission, and they ensure they have the tools and support needed to succeed. • They value open communication, continuous learning, and a passion for automotive performance. • Their culture is built on mutual respect, accountability, and a shared drive to provide outstanding products and customer service. • They are expanding their team to include skilled individuals who share their passion for automotive excellence and customer care and are seeking a detail-oriented and customer-focused Remote Customer Service and Inventory Management Representative to join their team. • This dual-role requires a proactive approach to customer assistance and inventory management, including data entry and tracking of incoming products.

🎯 Requirements

• Bachelor’s degree or diploma in a relevant field. • At least 3 years in customer care, inventory management, and data entry. • At least 16 years of experience in writing, speaking, and reading English. • Familiarity with Shopify, Helpdesk, Microsoft Teams, Google Chat, Outlook, and Fulfilled by Amazon. • IT Proficiency: Strong technology skills, including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace (Docs, Sheets, Calendar, Gmail). • Trained in AI fundamentals. • Fluent in at least three languages (English is required). • Access to a computer, phone, and unlimited high-speed internet (at least 100 Mbps). • Strong organizational skills, attention to detail, ability to multitask, prioritize, and manage time effectively. • Creativity, emotional intelligence, and ability to work independently or as part of a team. • A confident communicator who can engage U.S.-based companies and clients clearly and present information concisely. • Thrives on achieving targets and exceeding expectations. • Demonstrated ability to build and maintain relationships, deliver exceptional service, and engage clients.

🏖️ Benefits

• Competitive salary • Performance-based bonuses • Health insurance • Remote work flexibility • Ongoing training and development • Opportunity to work with a diverse and dynamic team • Career growth potential