Strategic Client Support Manager - Large Group Experience

March 22

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Logo of Centene Corporation

Centene Corporation

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

Contracting • Network Development • Managed Care

📋 Description

• Manage strategic initiatives for assigned large complex customers • Manage business relationship with large employer groups • Perform key liaison to functions between Health Net and large employer groups • Establish and maintain positive relationships with internal and external parties • Establish, organize and direct work teams to accomplish implementation project work • Provide support for cross-functional and departmental activities • Represent customer on enterprise-wide cross-functional projects • Lead impact assessment and business requirements gathering • Identify, investigate, and validate improvement opportunities • Conduct work group and steering committee meetings • Prepare and present project updates for management and work group • Prepare communications and presentations to all levels • Prepare and analyze data to support customer’s programs • Manage ongoing activities such as tracking, monitoring, and maintenance of contractual obligations • Handle and resolve customer problems • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in business or related field or equivalent experience • Minimum five years account or project management experience, which includes leading large complex cross-functional projects • Health care or other relevant industry experience preferred • Experience working with large employers preferred • Possession of a California Department of Insurance: Accident & Health or Sickness and Life licenses or ability to acquire one within a reasonable period of time preferred

🏖️ Benefits

• competitive pay • health insurance • 401K and stock purchase plans • tuition reimbursement • paid time off plus holidays • flexible approach to work with remote, hybrid, field or office work schedules • actual pay adjusted based on skills, experience, education, and other job-related factors permitted by law • total compensation may include additional forms of incentives

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