Implementation Engineer

July 24

Apply Now

Receive Emails with Similar Jobs

CEQUENS

WebsiteLinkedInAll Job Openings

Empowering Business. Inspiring Innovation.

Enterprise Messaging Service and Solutions • Cloud Communication • Communications API • SMS • CPaaS

51 - 200

💰 $1M Series B on 2019-09

Description

• Design, develop, and implement AI-powered chatbots that meet business and customer requirements. • Develop and maintain robust APIs to enable seamless integration of chatbots with various platforms and systems. • Utilize and optimize AI models to enhance chatbot capabilities, ensuring they deliver accurate and contextually relevant responses. • Develop and optimize customer journey workflows within chatbot interactions to ensure a seamless user experience across Omnichannel deployed communication platforms. • Design and implement effective communication solutions that enhance user engagement and satisfaction through delivered solutions and customer interfaces. • Work closely with presales, solution architects and customer facing teams to understand customer requirements and deliver high-quality solutions. • Conduct thorough testing and debugging to ensure solutions compatibility across all platforms, meeting business objectives with a high technology and delivery standard. • Maintain comprehensive documentation for all development processes, APIs, and chatbot functionalities, document use cases and flow testing scenarios. • Stay updated with the latest advancements in AI, machine learning, and chatbot technologies, implementing best practices to improve existing systems.

Requirements

• 3-7 years of experience in software development, with a focus on chatbot development and implementation. • Strong proficiency in API development and integration is a must, as well as experience with programming languages such as Python, JavaScript, or similar. • Comprehensive understanding of AI principles and models, including various Large Language Models (LLMs) and their applications. • Experience in prompt engineering to refine and optimize interactions with AI models for accurate and relevant responses. • Excellent problem-solving skills and the ability to troubleshoot complex issues effectively. • Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. • Ability to work collaboratively in a team environment, contributing to a positive and productive work culture. • Understanding of user experience (UX) design principles to create intuitive and user-friendly chatbot interfaces.