Solution Support Analyst - APAC

2 days ago

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Chainlink Labs

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Blockchain • Smart Contracts • Blockchain Oracles • Cryptography • Decentralized Systems

501 - 1000

Description

• Provide ongoing technical support to large scale, institutional users of our platform • Establish credibility with the relevant stakeholders within institutions to provide top level service to them • Help with the development of processes and practices that lead to increased efficiency • Develop a customer support knowledge base

Requirements

• Direct experience of providing technical support to large scale enterprises in mission critical environments • Background in building, maintaining and supporting complex software applications • Strong knowledge of, and experience with blockchain/web3 technology • Knowledge of, and experience with technologies such as cloud environments, containerisation, messaging systems, databases etc.