Solution Support Analyst, EMEA

2 days ago

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Chainlink Labs

WebsiteLinkedInAll Job Openings

Blockchain • Smart Contracts • Blockchain Oracles • Cryptography • Decentralized Systems

501 - 1000

Description

• Chainlink Labs is the primary contributing developer of Chainlink, the decentralized computing platform powering the verifiable web. • As a Technical Support Analyst, ensure institutional clients' success with troubleshooting and support. • Provide ongoing technical support to large scale, institutional users of our platform. • Establish credibility with stakeholders within institutions to provide top level service.

Requirements

• Direct experience of providing technical support to large scale enterprises in mission critical environments • Background in building, maintaining and supporting complex software applications • Strong knowledge of, and experience with blockchain/web3 technology • Knowledge of, and experience with technologies such as cloud environments, containerisation, messaging systems, databases etc. • Knowledge of the banking and capital markets industry, key sectors and asset types. • Strong knowledge of Chainlink technology and its application across the web3 industry • Knowledge of, and experience using DeFi protocols such as Uniswap, AAVE and Synthetix