Solution Support Analyst, EMEA

October 20, 2024

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Logo of Chainlink Labs

Chainlink Labs

Chainlink Labs is a leading force in the decentralized finance and blockchain industry, working to enable global finance to move on-chain. They collaborate with financial institutions such as financial market infrastructures, asset managers, and top DeFi protocols to facilitate the shift to a tokenized asset economy. With a robust team of over 600 experts in cryptography and decentralized systems, Chainlink Labs aims to establish itself as the global standard for on-chain finance, offering a unified platform that supports DeFi and traditional finance (TradFi) across multiple ecosystems. Chainlink's platform boasts substantial experience in the market, facilitating a high transaction value and maintaining a strong security track record. Advisors with significant influence in tech industries, such as former Google CEO Eric Schmidt and LinkedIn chairman Jeff Weiner, support them in their innovation efforts.

Blockchain β€’ Smart Contracts β€’ Blockchain Oracles β€’ Cryptography β€’ Decentralized Systems

πŸ“‹ Description

β€’ Chainlink Labs is the primary contributing developer of Chainlink, the decentralized computing platform powering the verifiable web. β€’ As a Technical Support Analyst, ensure institutional clients' success with troubleshooting and support. β€’ Provide ongoing technical support to large scale, institutional users of our platform. β€’ Establish credibility with stakeholders within institutions to provide top level service.

🎯 Requirements

β€’ Direct experience of providing technical support to large scale enterprises in mission critical environments β€’ Background in building, maintaining and supporting complex software applications β€’ Strong knowledge of, and experience with blockchain/web3 technology β€’ Knowledge of, and experience with technologies such as cloud environments, containerisation, messaging systems, databases etc. β€’ Knowledge of the banking and capital markets industry, key sectors and asset types. β€’ Strong knowledge of Chainlink technology and its application across the web3 industry β€’ Knowledge of, and experience using DeFi protocols such as Uniswap, AAVE and Synthetix

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