Field Service Technician - EVSE

4 days ago

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ChargePoint

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ChargePoint is a leading provider in the electric vehicle (EV) charging sector, offering a comprehensive network for charging solutions across North America and Europe. With a focus on sustainability, ChargePoint provides smart charging solutions for businesses, fleets, and residential areas. It offers a unified platform for managing charging operations, enhancing the driver experience with its highly-rated mobile app, and providing robust support services. ChargePoint has established itself as a trusted partner for many Fortune 500 companies, offering a variety of charging hardware, flexible financing, and management tools to ensure efficient operations and reduced costs. The company's mission is to simplify the transition to electric mobility for organizations and drivers alike, contributing to a sustainable future.

Computer Software and Computer Hardware • Driver Services - ChargePoint Network • ChargePoint OnRamp Program • ChargePoint APIs • Electric Vehicle Supply Equipment (EVSE)

1001 - 5000 employees

Founded 2007

⚡ Energy

🚗 Transport

🏢 Enterprise

💰 $300M Post-IPO Debt on 2022-04

📋 Description

• Field Service Technician will work in a post-sale Electric Vehicle Supply Equipment environment. • Provide remote review of construction, installation, commissioning, and field service partner work. • Monitor and perform QA/QC inspections to ensure performance to Service Level Agreements. • Support EVSE commissioning, site remediation and repairs, warranty claims, and technology performance.

🎯 Requirements

• High School Diploma required • S. Degree Electrical Engineering or Equivalent experience • Solutions Engineering experience preferred • Electrical Journeyman License or relevant experience preferred • 3-5 years of hands-on power/electrical systems, power electronics, software, or controls experience is required • A safety-first attitude is required • Must be customer focused, possess a positive attitude with excellent teamwork skills • Must be able to supervise the proper use of electrical measuring devices and data capture equipment • Proficiency in performing software updates remotely (Linux - Windows Shell) • Ability to supervise the isolation, diagnosis and troubleshooting electrical problems and repairs on EVSE • Valid US Drivers License required • Excellent conflict negotiating and active listening skills are required • Must be proficient with Microsoft Office Suite, Salesforce and embedded code, English/Spanish Bilingual preferred (verbal and written), organization, planning, time, and project management • Attention to detail at a high level of accuracy is required • Valid electrical apprentice or journeyman is a plus • Experience in Photovoltaic or similar DC systems industry is preferred • Working knowledge of NEC, UL1741, OSHA, IEEE1547