Customer Service Agent
November 10
🇬🇧 United Kingdom – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🇬🇧 UK Skilled Worker Visa Sponsor
Description
• Handle a range of customer and support activities. • Respond to customer queries through various channels. • Triaging and resolving issues to ensure customer satisfaction. • Collaborate closely with internal teams to enhance processes.
Requirements
• Proven experience in customer service or operations, preferably in payments or finance industry. • Excellent communication and interpersonal skills, with a knack for problem-solving. • Ability to handle multiple tasks simultaneously and meet tight deadlines. • Strong organisational skills and attention to detail. • Proficient with zendesk. • Being familiar with google suite and CRM systems is an added bonus.
Benefits
• Competitive salary • Meaningful equity in the organisation • Latest MacBook • Generous vacation allowance • Flexible work location & hours • Company off-sites • Regular socials • Development courses • Plus many more
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