Marketing Operations Manager - B2B/B2C

2 days ago

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ChowNow

WebsiteLinkedInAll Job Openings

Restaurant Apps • Custom Mobile Apps • Facebook Ordering Platform • Online Ordering System • Online Food Ordering

201 - 500 employees

Founded 2011

🛍️ eCommerce

☁️ SaaS

🤝 B2B

💰 $21M Series C on 2019-05

Description

• We’re looking for a Marketo, Salesforce and Iterable expert to help us take our demand generation and lifecycle automation to the next level. • This role is primarily responsible for maintaining and enhancing Marketo, LeanData, Iterable, and the rest of the marketing technology stack at ChowNow to ensure best practices, maximize ROI, and support seamless execution of campaigns to both existing clients and prospects. • This role will make a meaningful impact on our organization and work cross-functionally with multiple teams. • We’re looking for an incredibly detail-oriented team player with strong communication skills and who can think on their feet. • As our Marketing Operations Manager, you will own and lead ChowNow’s marketing operations strategy, driving efficiency and effectiveness in marketing campaigns targeting existing clients and prospects. • You will oversee campaign execution, manage deliverability, and ensure accurate reporting, while also leading the cleanup and organization of tech debt to prepare for scalability. • You will collaborate with Marketing team members to scope, build, and measure the performance of campaigns, ensuring alignment with overall goals. • Your responsibilities will include owning and enhancing attribution and reporting for all campaigns, providing actionable insights to key stakeholders.

Requirements

• You are highly detail oriented and have a knack for documenting and auditing your work. • You have 4+ years of current Marketo, Iterable and Salesforce experience (Marketo ‘power user’). • You have a successful track record of implementing, managing, and improving Marketo programs and processes. • You have demonstrated success in database management and optimization within B2B organizations. • You have a knack for measuring campaign productivity and finding meaning in the data • You are results driven, have strong attention to detail, are organized and can manage multiple projects simultaneously. • You have an ability to work independently with minimal supervision and take initiative to fill gaps in process

Benefits

• Expected Base Salary Range: $128,250 - $141,750 • Ongoing training and growth opportunities. • A "Best Place to Work" winner multiple times where we focus on creating a great employee experience. • Rock solid medical, dental, and vision plans. • Mental Health Coverage - we offer several programs to support your mental health and wellness goals. • Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life • 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave. • 401(k) Matching • Employer-contributing student loan assistance program or continuing education reimbursement program • Commuter benefits (including Uber Pool). • Employee Stock Incentive Plan. • Pet insurance for your fur babies • Quarterly Industry Events (Women, LGBTQIA+, Diversity, Inclusion). • Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly. • Enough freedom to spread your wings while still holding you accountable.