Technical Program Manager
November 15
🇺🇸 United States – Remote
💵 $153k - $180k / year
⏰ Full Time
🟠 Senior
🔴 Lead
🔧 Technical Program Manager
🦅 H1B Visa Sponsor
Description
• Lead execution of large scale customer implementation projects, coordinate cross-organizational dependencies, and be responsible for customer migration by working closely with the customer TPM and leaders. • Work with the customer technical leads and gather all relevant onboarding requirements from the customer. • Help break down projects into component parts, identifying and tracking dependencies and opportunities for optimization; proactively identify problems and recommend solutions. • Lead delivery of multi-workstream professional services engagements with some of the largest and the most strategic customers. • Consistently look for process improvements, advocate for automation and process improvements aimed at scaling and efficiency. • Communicate goals, status, risks, and impact to teams and stakeholders; adapt communications to any level including customer execs. • Gather data from multiple sources and analyze them for smart inferences that will lead to process improvements.
Requirements
• Solid technical background with domain knowledge in Observability (preferred), infrastructure or DevOps • 10+ years of experience in technical functions, and 4+ years of experience in technical program management with a strong track record of managing complex cross-functional projects in a cloud/SaaS environment • Experience working collaboratively across organizations, strong leadership and interpersonal skills, and experience building and fostering effective working relationships • A data-driven approach to program management; building tools (workflows, estimation models), collecting and analyzing data, and driving stakeholder buy-in. • Experience influencing without direct authority at senior levels, internal and external to the engineering organization • Proficiency with forecasting and reporting metrics
Benefits
• Health Insurance Coverage • Unlimited Vacation Time • Competitive Salary • Stock Options • And More
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