Ciellos
Microsoft Dynamics 365 Business Central • Microsoft Dynamics 365 Finance and Supply Chain Management • Microsoft Dynamics 365 Customer Engagement • Dynamics AX | NAV | CRM (All Versions) • Power Platform
D365 BC/NAV Functional Consultant - South America
December 7
Ciellos
Microsoft Dynamics 365 Business Central • Microsoft Dynamics 365 Finance and Supply Chain Management • Microsoft Dynamics 365 Customer Engagement • Dynamics AX | NAV | CRM (All Versions) • Power Platform
Description
• You’ll be a functional expert developing specifications for implementation, configuration, and enhancements of MS Dynamics 365 Business Central. • Manage ERP software implementation projects (participate in discovery, design, system configuration, training, UAT, deployment, and Go-live support). • Understand customer user and system requirements and identify specific enhancement customizations if necessary. • Document business requirements, Fit&Gaps, and functional specifications. • Manage customer expectations and project deliverables, and provide great customer service. • Provide functional support for the project life cycle. • Work with developers during the development and testing phases. • Configure Dynamics BC/NAV application for the customer environment. • Draft user documentation. • Train users when applicable. • Conduct solution demos. • Consult customers on industry best practices.
Requirements
• End customer implementation experience • Deep understanding of NAV/D365 BC functionality and business processes • Solution and integrations designing experience • Experience in working in a client facing environment and resolving escalations when needed • Customer support experience • English knowledge Upper Intermediate/Advanced level • D365 BC Certifications as a plus • Strong communication and analytical skills
Benefits
• 4 Weeks Annual Paid Time-Off • Health Insurance • English Language classes • Mentoring and Training • Compensation of Microsoft Certifications • and more
Apply NowSimilar Jobs
December 3
As a Managed Services Consultant at Zendesk, support enterprise customers in optimizing their use of Zendesk products.