Senior Client Services Manager

December 3

🇨🇴 Colombia – Remote

⏰ Full Time

🟠 Senior

📁 Client Services

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Logo of Cielo Talent

Cielo Talent

Talent Management • Recruitment Outsourcing • HR Consulting • Executive Search Outsourcing • Recruitment Process Outsourcing

Description

• The Senior Client Services Manager(SCSM) has accountability for the overall team and partnership day-to-day deliverables through the support of the Client Services Director (CSD). • They have the ability to successfully provide leadership to the team by earning employee trust, motivating and inspiring great performance while fostering a positive environment that encourages collaboration, development and empowers decision making. • Additionally, the SCSM successfully serves their customer by earning their trust and building strong relationships to achieve partnership goals. • They model Cielo’s values and drive for team and partnership success. • They maintain a culture of operational excellence and can clearly live and articulate Cielo’s “We Become You” promise.

Requirements

• Minimum of five or more years’ results-oriented leadership experience in talent acquisition or human resources. • Experience leading both virtual and on-site teams in a corporate talent acquisition function either in-house or in an RPO environment. • Experience recruitment in consumer brands, high volume. • Must be fluent in Portuguese and English; trilingual to include fluency in Spanish highly preferred. • Must have experience leading teams and have proven strong client stakeholder management skills. • Experience using recruitment technologies such as Applicant Tracking Systems (ATS) and social media tools. • Strong proficiency in the Microsoft Office Suite.

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