Ciena
Ciena is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation.
Converged Packet-Optical • Packet Networking and Carrier Ethernet • Optical Transport • Software and Services • Data Center Interconnect
Senior Technical Learning Developer - Routing and Switching Portfolio
6 days ago
Ciena
Ciena is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation.
Converged Packet-Optical • Packet Networking and Carrier Ethernet • Optical Transport • Software and Services • Data Center Interconnect
📋 Description
• Develop courseware to support new and existing products • Partner with SMEs, developers, and teams to understand products and services • Translate complex information into clear content for target audiences • Assist in creating instructional videos and eLearning modules • Measure the effectiveness of programs • Create engaging storyboards and lab exercises for various training formats
🎯 Requirements
• Technical/engineering degree, professional certifications, or equivalent hands-on professional experience working with live networks • Background in instructional design/technical content writing and/or technical training delivery (trainer) • Experience in Telecommunication, Network Consultant or Network Support Engineering • Demonstrated, hands-on understanding of technical L3 routing concepts such as VPN, MPLS, L2/L3 Routing and related Switching protocols • CCNA/CCNP trained/certified • Detailed understanding of learning management systems design, development, and implementation • Proven ability to conceptualize technical-functional content into something creative, engaging, and interesting to target audiences • Experience creating and explaining network topology diagrams created using tools like PowerPoint or Visio • Ability to mentor junior learning developers and help them refine content • Experience using Office 365: Word, PowerPoint • Experience using project management tools: Trello
🏖️ Benefits
• Comprehensive medical, dental, and vision plans • Participation in 401(K) (USA) & DCPP (Canada) with company matching • Employee Stock Purchase Program (ESPP) • Employee Assistance Program (EAP) • Company-paid holidays • Paid sick leave • Vacation time • Compliance with applicable laws regarding Paid Family Leave and other leaves of absence
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