Field Engineer - Japan

6 days ago

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Cinemo

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High-performance and automotive-grade multimedia playback • streaming • media management and connectivity middleware.

201 - 500 employees

📡 Telecommunications

Description

• Provide guidance for customers about Cinemo’s product portfolio • Translate customer use cases into Cinemo features, anticipate customer technical needs • Provide technical documentation, datasheets and answer technical questions for specific products and projects • Contribute to RFI-s, RFQ-s and Q&A sheets • Act as interface between the customer and CPM for resolving technical matters locally in close collaboration with the Project Leader in charge of the project • Depending on project need and issue urgency/complexity assist the customer in integrating the Cinemo SDK and debugging their software in relation to the implementation of Cinemo’s features • Support Proofs of Concept and project implementation

Requirements

• College/university degree • Several years of professional experience in a comparable role, ideally in the automotive sector • Sound knowledge of C and C++ programming languages and good understanding of software engineering processes with complex technical issues • Significant experience with customer support: Enthusiasm for client interaction, a reliable partner, with a willingness to be present at the client's location 50% of the time • Excellent problem-solving skills • Experience with embedded SW products and understanding of cloud technologies • Self-motivated, proactive and able to work under minimal supervision • Excellent communication and interpersonal skills for efficient collaboration with internal and external stakeholders • Well-organised with high attention to detail • Interest in next-generation multimedia • Proficiency in English and Japanese