Cision France
Cision France is a leading communications firm that specializes in public relations, media monitoring, and digital marketing solutions. They support over 50,000 communicators in enhancing brand visibility and influence within the media landscape by providing actionable insights and reliable information. Their comprehensive services include media database management, press release distribution, media intelligence, and analytics to help organizations effectively reach their audiences and assess the impact of their communication strategies.
Fichier presse France Europe Monde • Logiciel de RP et d'Influence • Veille Medias • Analyses Medias Avancées • Mesure des campagnes de communication
Content Editor - Bilingual (NA Overnight)
March 13
Cision France
Cision France is a leading communications firm that specializes in public relations, media monitoring, and digital marketing solutions. They support over 50,000 communicators in enhancing brand visibility and influence within the media landscape by providing actionable insights and reliable information. Their comprehensive services include media database management, press release distribution, media intelligence, and analytics to help organizations effectively reach their audiences and assess the impact of their communication strategies.
Fichier presse France Europe Monde • Logiciel de RP et d'Influence • Veille Medias • Analyses Medias Avancées • Mesure des campagnes de communication
📋 Description
• Provide excellent customer service, respond efficiently to customer inquiries and maintain high customer satisfaction via phone and email • Set up and confirm orders submitted for distribution through PR Newswire including vetting content for acceptability, reviewing and confirming order details with clients to accurately pass information through a processing queue, counseling clients on additional product solutions, and providing effective communication both verbal and written to support clients through the distribution process • Be the point of resolution whenever possible • Educate clients on PR Newswire products, services and procedures • Meet or exceed activity metrics as assigned • Navigate various platforms and databases such as Salesforce, Microsoft Suite and other proprietary platforms and databases. • Ability to reprioritize and multitask to meet deadlines and client expectations • Form successful internal partnerships with other departments to improve ability to support customer needs (these areas include Finance, Technology, Sales, Product) • Overtime and holiday coverage may be required based on business needs
🎯 Requirements
• Fluency in English and French required • 1+ years of experience in content creation, customer service, or related field desired • Knowledge of SEO and content best practices desired • Expertise in PowerPoint, Canva, and public speaking a plus
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