iQCX Programmer

16 hours ago

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Cornerstone

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Cornerstone is an advanced data and automation platform that specializes in managing travel operations, spend management, and data management. By integrating key areas of organization workflows, Cornerstone delivers high-quality data insights and automates tasks to enhance productivity and streamline processes. With a focus on collaboration and innovation, it aims to help businesses optimize their travel operations while ensuring compliance and managing expenses effectively.

Travel Technology • Information Management • Data Consolidation • Intelligence & Analytics • Reservation Processing

51 - 200 employees

Founded 1992

☁️ SaaS

💸 Finance

📋 Description

• The iQCX Programmer is responsible for overseeing and developing application functions for a growing technology company focused on the travel industry. • This includes providing technical assistance to colleagues and customers upon request, courteously and promptly resolving customer questions and problems, documenting all related incident records. • You will be held accountable for the quality and responsiveness toward achieving high performance SLAs, managing and completion of strategic customer projects, incident management efficiency and overall customer satisfaction resolving service requests. • The primary internal goal of the iQCX Programmer is to maintain and pursue standards and systems that can be replicated to increase efficiencies and profitability, while maintaining flexibility to provide solutions for customers’ unique processing needs. • Externally, the iQCX Programmer has an inherent responsibility to the quality and integrity in solutions we provide for end results that meet or exceed customer expectations of our contracted services and applications.

🎯 Requirements

• Three (3) years ResRules development experience • Five (5) years travel operations industry experience • Experience in one GDS’s, formats and processing proficiency • Travel technology integration experience (on-line booking tools, back office, etc.) • Ability to grasp changing technology, and new applications • Highly motivated and able to work independently • Strict attention to detail/detail oriented • Ability to manage multiple projects concurrently • Proficiency with desktop applications • Strong written & verbal communication skills • Effective organizational and decision-making skills • Proven problem solving and research skills • Ability to work independently and accept accountability for actions • Ability to exercise good judgment and meet deadlines • Team player