Fundraising Ops Officer - German Language
October 20
Description
• Based in Germany, Austria, or Switzerland. • Fundraising Ops Officer to contribute to CitizenGO's mission. • Execute telemarketing program to convert donors and engage big donors. • Implement donor care and engagement programs to increase retention. • Develop bequest strategy for future funding. • Utilize databases for data analysis of fundraising channels. • Research fundraising best practices and other organizations' strategies. • Manage accurate and timely gift fulfillment and fundraising processes. • Maintain data and resources for team activities.
Requirements
• Native German speaker. • Preferably based in Germany, Austria or Switzerland. • At least two years experience in fundraising. • Proven track record of managing successful, data driven fundraising programs that met and exceeded their financial and other KPIs including evaluation, reporting and analysis. • A solid understanding of acquisition, retention/donor care and upgrade programs. • Strong relationship building, communication skills, and professionalism, especially with the Executive team and high-net-worth individuals. • Results-oriented, with the ability to take ownership of staying on a timeline and reaching goals while ensuring accuracy. • Fluency in G Suite (Gmail, Google Calendar, Google Drive, Meet, etc.), Salesforce, Slack, and Project Management Software (e.g. Asana) is preferred. • Fluency in English is a requirement. • Duolingo English Test is required for all non-natives with a minimum 100 (B2 equivalent) score. • Spanish and other additional languages are an asset. • Experience of middle and big donors, telemarketing and bequests highly favoured. • Demonstrated commitment to the defense of life, the natural family and freedom of religion. • Be in tune with the entire organization to strategically advise and support the fundraising team. • Enthusiasm for and broad experience with software tools. • Proven experience quickly learning new software tools. • Good strategic, creative, and innovative thinking. • Excellent written and oral communication skills. • High professionalism, self-motivation, efficiency, and results-oriented delivery on short timelines. • Strong teamwork skills, comfortable in a highly collaborative team culture and a hierarchical team structure. • Strong project and staff management skills. • Ability to adjust quickly to changing conditions and requirements.
Benefits
• 24 vacation days per year and observe local public holidays. • Various types of leave, such as parental, sick medical, and bereavement leave. • Freedom of working remotely with flexible hours and a consistent 40-hour work week. • Tuition reimbursement program (up to €500 per year). • Language courses (USD120 per month on iTalki). • Annual Christmas gift. • One free book per month (up to €30). • Essential tools for excellence, including Chromebooks, mobile phone lines, and smartphones for select positions. • Home office setup allowance (up to €500 every two years). • Coworking memberships (up to €200 per month). • Access to Copy.ai and Grammarly. • Connect and collaborate with colleagues during retreats, meetings, summits, and monthly meetups.
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