Implementation Consultant - Housing
6 days ago
Description
• We’re Civica and we make software that helps deliver critical services for citizens. • Over 5,000 public bodies use our software to provide critical services to over 100 million citizens. • As Implementation Consultant, you will implement and configure Civica's Housing Software and become a subject matter expert. • You will document customer configuration requirements, configure the application, maintain accurate records, host training events, and develop tailored training courses. • This role includes post-go live support, testing, training, and presales support.
Requirements
• Proven experience as a software implementation consultant and familiar with implementation methodologies • Experience with implementing Enterprise Resource Planning (ERP) or similar complex solutions is highly desirable • Consulting and/or business analysis experience working directly with customers, virtually & face to face. • Ability to manage expectations, provide prompt feedback and documentation to our Service Delivery Manager and control change in an IT projects environment • Highly analytical, strong problem solver & attention to detail • Ability to work under pressure and achieve deadlines • Excellent communication skills • We'd love to have a chat and see if you could be a great fit.
Benefits
• We know that when our people are happy, they will work better and have greater work satisfaction. • We're all different - and we love this about us. • We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best. • Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice. • Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues. • We are an equal opportunity employer.
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