QA Manager - Customer Operations

January 30

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Logo of Claritas Rx

Claritas Rx

Claritas Rx is a healthcare analytics company that leverages AI to enhance patient access to life-changing treatments. The company provides a suite of solutions including the Ascend AI Platform, Patient Watchtower, Patient Services CRM, and Cell and Gene Performance Benchmarking. Its offerings focus on improving patient visibility, predicting early risks, engaging partners efficiently, and optimizing patient support strategies. By using AI-driven analytics, Claritas Rx helps healthcare providers boost fill rates and adherence for their brands, ensuring patients do not fall through the cracks. The company specializes in providing insights into patient access issues and performance benchmarking in the pharmaceutical industry.

Specialty pharmacy data aggregation • Specialty pharmacy data integration • Biopharmaceutical commercial data analytics • Specialty channel data strategy • Market Access

51 - 200 employees

⚕️ Healthcare Insurance

☁️ SaaS

💊 Pharmaceuticals

💰 Private Equity Round on 2021-03

📋 Description

• Claritas Rx is a digital health venture focused on improving patient access and data insights • QA Manager ensuring robust QA processes for customer deliverables across CX functions • Establishing QA models, incident management, and facilitating hand-offs between teams

🎯 Requirements

• 10+ years in a quality assurance / quality management function in a software company working with healthcare data • Prior experience establishing a Quality Management System (QMS) at a company, including establishing SOPs, training internal teams, and managing ongoing adoption • Prior CAPA experience: conducting reviews, assessing root causes, and working with cross-functional internal teams to implement preventative actions • Demonstrated ability to work between professional services and software teams for incident reporting • Lean / 6-sigma training strongly preferred

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