Out of Hours Business Travel Consultant

October 26

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Clarity Business Travel

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Business Travel • Conferences & Events • Account management & Our people • Technology & our Online systems • Travel

201 - 500

Description

• The role will form part of a highly skilled team of Business Travel Consultants located from home. • You will be joining us as an Business Travel expert with strong knowledge and experience of Galileo and you will be booking Domestic & International travel requirements, arranging both routine and complex travel for air, rail, car, and Hotel accommodation. • You must be a clear and confident communicator with confidence in dealing with people at all levels. • You'll need to possess great organization and time management skills and thrive in a fast-paced environment. • You will be able to own & manage your own workload and it is essential you have previous Business Travel Consultant experience, with working knowledge of airline, rail fares and ticketing. • In the role of a Business Travel Consultant, each day is engaging and full of opportunities. • You'll begin by aligning your daily objectives with our performance targets and client needs, setting the stage for a productive day ahead. • Your typical responsibilities will include: • Booking and managing complex travel itineraries, encompassing air, rail, car, and hotel accommodations using GDS systems such as Galileo. • Providing tailored travel solutions to clients, ensuring cost-effectiveness and convenience. • Handling client inquiries, offering expert advice, and resolving any travel-related issues swiftly. • Continuously updating your knowledge of fare structures, travel regulations, and destination information to offer the best service. • Building and maintaining strong client relationships, identifying opportunities to exceed service levels and meet performance targets. • Collaborating with team members to share best practices and contribute to a positive, high-achieving environment.

Requirements

• Previous 1 year working as a Business Travel Consultant at a TMC • Strong knowledge of Galileo GDS System • Excellent attention to detail, accuracy, and the ability to follow instructions. • Ability to consistently hit targets • Experience of working in a target performance environment • Ability to work under pressure and to tight deadlines fulfilling SLA Agreements • Excellent verbal and written communication skills • Excellent knowledge of Word and Excel – creating and maintaining documents

Benefits

• Refer a friend for £1000 bonus which is unlimited! • Generous holiday entitlement • Day off for your birthday • Staff Awards • Hotel and airline discounts • Employee Assistance Programme