CleverTap
CleverTap is an all-in-one customer engagement platform designed to unlock limitless customer lifetime value. It provides a range of capabilities including customer data and analytics, experimentation and optimization, personalization, and campaign orchestration to build omnichannel customer experiences. CleverTap's platform is tailored for various industries, offering solutions for e-commerce, subscriptions, financial services, and gaming. It leverages AI to deliver insightful, empathetic, and actionable intelligence, enabling businesses to create personalized experiences that foster loyalty and advocacy. With headquarters in San Francisco and a presence in multiple global cities, CleverTap serves over 2000 brands worldwide, helping them elevate their customer engagement strategies.
User Retention • Personalization • Marketing Automation • Mobile Apps • Mobile Analytics
Onboarding Engineer
April 11
CleverTap
CleverTap is an all-in-one customer engagement platform designed to unlock limitless customer lifetime value. It provides a range of capabilities including customer data and analytics, experimentation and optimization, personalization, and campaign orchestration to build omnichannel customer experiences. CleverTap's platform is tailored for various industries, offering solutions for e-commerce, subscriptions, financial services, and gaming. It leverages AI to deliver insightful, empathetic, and actionable intelligence, enabling businesses to create personalized experiences that foster loyalty and advocacy. With headquarters in San Francisco and a presence in multiple global cities, CleverTap serves over 2000 brands worldwide, helping them elevate their customer engagement strategies.
User Retention • Personalization • Marketing Automation • Mobile Apps • Mobile Analytics
📋 Description
• As an Onboarding Engineer you will be responsible for ensuring the successful Implementation of CleverTap’s Mobile and Web Application SDK’s, smooth onboarding of new customers to CleverTap’s UI allowing our customer to realize their Business Goals and Use Cases. • Work Directly with Technical Stakeholders and Development Teams guiding them on their successful integration of CleverTap SDK’s and API’s • Ensure smooth and timely onboarding of tour clients to CleverTap by successful implementation of the CleverTap Platform with a focus on reducing “Time to Value” (TTV). • Work closely with the designated Customer Success Manager from CleverTap, and at times work in individual capacity, to build relationships, educate, guide and train the customers Business Users, Developers and other technical stakeholders through the implementation process, campaign creation and successful "Go Live" • Act as a product consultant to your customers: Help define technical solutions and requirements to implement customers business use cases, assist with techno-functional knowledge around product integration, troubleshooting, conduct technical audits & reviews to ensure adherence to CleverTap guidelines, quality, performance and data sanity. • Participate in technical discussions with the customer to identify use cases, technical enhancements required in the CleverTap product and provide actionable inputs to the internal teams (CS, Product, Engineering, etc.) • Document technical requirements, create content, estimate schedules and timelines, goals/metrics, and customer objective key results and outcomes • Enable, create and sign off campaigns with customers • Maintain Customer Satisfaction through continued Technical Support, Troubleshooting, Solutioning and unblocking Technical Integration Issues
🎯 Requirements
• Hands On experience with Mobile App Development (Android, iOS, Hybrid), Web Technologies, APIs & Integration Techniques • Ability to translate and troubleshoot various Scripting Languages • Familiarity or experience Integrating SDK’s • Technical Problem Solving • Understanding of Software Design and Deployment, Database concepts • Understanding of Project Management methods & tools. • Experience Presenting in Portuguese, Spanish and English • Bachelor's Degree in Computer Science or related fields • 2-3 Years experience of “Onboarding” SaaS customers is desirable. • 4+ Years of experience in a customer facing role involving SaaS Product Implementation • 2+ Year experience in Mobile App Development • Technical Support Experience
🏖️ Benefits
• Be a part of a global growth stage startup • Work in a fast-paced, dynamic environment where your contribution matters • You are passionate about technology and its impact on the high growth mobile technology space • Innovate at scale, with learning opportunities
Apply NowSimilar Jobs
March 25
Lead design and development of data migration for MyTime's Point of Sale solution. Contribute to product and company development while tackling technical challenges.
🇧🇷 Brazil – Remote
💵 $65k / year
💰 Venture Round on 2018-01
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 Solutions Engineer
🚫👨🎓 No degree required
Discover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.