Sales Development Representative
Yesterday
Description
• The Inbound Sales Development Representative at Clevertap is responsible for engaging and qualifying inbound leads interested in the company's SaaS platform. • This role involves guiding potential customers through the initial stages of the sales process, understanding their needs, and facilitating their transition to the sales team. • Qualify leads, engage in consultative conversations, and educate them about Clevertap's features and benefits. • Guide leads through the buying process with relevant information and product demonstrations. • Collaborate with the sales team to transition qualified leads and maintain records in the CRM. • Analyze lead trends and propose strategies to enhance conversion rates.
Requirements
• Languages: Fluent English and Spanish • Experience: Previous experience in customer-facing roles, preferably in sales or customer support within the SaaS or technology industry • Communication Skills: Strong verbal and written communication skills to effectively engage with inbound leads and articulate Clevertap's value proposition • Product Knowledge: Solid understanding of Clevertap's SaaS platform and the ability to convey its features, benefits, and unique selling points • Empathy and Patience: Ability to understand leads' needs, exhibit empathy, and patiently guide them through the sales process • Organizational Skills: Capability to manage multiple leads simultaneously and maintain accurate CRM records • Team Collaboration: Willingness to collaborate with the sales team and other departments to ensure a seamless customer experience.
Benefits
• Be a part of a global growth stage startup • Work in a fast-paced, dynamic environment where your contribution matters • You are passionate about technology and its impact on the high growth mobile technology space • Innovate at scale, with learning opportunities
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