CleverTap
CleverTap is an all-in-one customer engagement platform designed to unlock limitless customer lifetime value. It provides a range of capabilities including customer data and analytics, experimentation and optimization, personalization, and campaign orchestration to build omnichannel customer experiences. CleverTap's platform is tailored for various industries, offering solutions for e-commerce, subscriptions, financial services, and gaming. It leverages AI to deliver insightful, empathetic, and actionable intelligence, enabling businesses to create personalized experiences that foster loyalty and advocacy. With headquarters in San Francisco and a presence in multiple global cities, CleverTap serves over 2000 brands worldwide, helping them elevate their customer engagement strategies.
User Retention • Personalization • Marketing Automation • Mobile Apps • Mobile Analytics
Sales Development Representative
December 20, 2024
CleverTap
CleverTap is an all-in-one customer engagement platform designed to unlock limitless customer lifetime value. It provides a range of capabilities including customer data and analytics, experimentation and optimization, personalization, and campaign orchestration to build omnichannel customer experiences. CleverTap's platform is tailored for various industries, offering solutions for e-commerce, subscriptions, financial services, and gaming. It leverages AI to deliver insightful, empathetic, and actionable intelligence, enabling businesses to create personalized experiences that foster loyalty and advocacy. With headquarters in San Francisco and a presence in multiple global cities, CleverTap serves over 2000 brands worldwide, helping them elevate their customer engagement strategies.
User Retention • Personalization • Marketing Automation • Mobile Apps • Mobile Analytics
📋 Description
• The Inbound Sales Development Representative at Clevertap is responsible for engaging and qualifying inbound leads interested in the company's SaaS platform. • This role involves guiding potential customers through the initial stages of the sales process, understanding their needs, and facilitating their transition to the sales team. • Qualify leads, engage in consultative conversations, and educate them about Clevertap's features and benefits. • Guide leads through the buying process with relevant information and product demonstrations. • Collaborate with the sales team to transition qualified leads and maintain records in the CRM. • Analyze lead trends and propose strategies to enhance conversion rates.
🎯 Requirements
• Languages: Fluent English and Spanish • Experience: Previous experience in customer-facing roles, preferably in sales or customer support within the SaaS or technology industry • Communication Skills: Strong verbal and written communication skills to effectively engage with inbound leads and articulate Clevertap's value proposition • Product Knowledge: Solid understanding of Clevertap's SaaS platform and the ability to convey its features, benefits, and unique selling points • Empathy and Patience: Ability to understand leads' needs, exhibit empathy, and patiently guide them through the sales process • Organizational Skills: Capability to manage multiple leads simultaneously and maintain accurate CRM records • Team Collaboration: Willingness to collaborate with the sales team and other departments to ensure a seamless customer experience.
🏖️ Benefits
• Be a part of a global growth stage startup • Work in a fast-paced, dynamic environment where your contribution matters • You are passionate about technology and its impact on the high growth mobile technology space • Innovate at scale, with learning opportunities
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